LOST OR STOLEN DEBIT CARD
To report a lost or stolen Debit Card, contact the bank during normal business hours at (606) 593-5151 or contact Shazam at (800) 383-8000.
YOUR NEW MASTERCARD® DEBIT CARD BENEFITS
Mastercard ID Theft Protection™
Includes free credit monitoring and fraud resolution
EMV Chip Enabled Cards
EMV cards hold your personal data in a secure microchip
Global Service™
24/7 emergency cash and card replacement service
Farmers State Bank ATMs
Fee-free ATM service 24/7
Satisfaction Guarentee
Contactless Card for Tap and Go Convenience
A safe and secure way to pay! Just hold your contactless Mastercard debit card over any reader where you see this icon.
Easy Purchases
Mastercard is accepted at millions of locations worldwide
Mastercard Airport Concierge
Enjoy savings on airport meet and greet services.
Brella Mobile Card Controls
Control your debit card with our mobile device
INSTANT ISSUE DEBIT CARDS
HOW IT WORKS
An instant issue debit card is a fully functional, personalized debit card that we can print for you immediately at the bank. This eliminates the waiting period for a card to arrive by mail, which typically takes 7 to 10 business days.
The process is quick, simple and secure:
- Personalization: Your personal information is encoded onto the magnetic stripe and a secure EMV chip.
- Activation: You can call an activate your card upon receipt.
- PIN creation: You can set your personal identification number (PIN) during the activation of your new card.
Instant issuance is available for new accounts or to replace a card that has been lost, stolen, or damaged.
Access to Funds
You’ll be able to use your new card for transactions and cash withdrawals upon activation.
Convenience
The service is a major time-saver for anyone who needs a replacement card urgently or wants to begin using a new account immediately.
Enhanced Security
The service is more secure than mailing a card, which reduces the risk of it being lost or stolen in transit.
Reduced Fraud Risk
Receiving a replacement card right away in cases of theft or fraud allows you to cancel the compromised card faster.
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SHAZAM BRELLA
Download the BRELLA Debit Card app today-it is a great tool to help you manage your debit card! It allows you to set up fraud transaction alerting, monitor your account balance, place a temporary block on your card, and locate the nearest ATM from your smartphone!
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SHAZAM EASY PIN (1-855-327-9746)
Want to change your PIN? Please call the bank during regular business hours to request a reference number to change your PIN number. Then call the toll-free number (855-327-9746) and use the voice response system to create the PIN of your choice using the reference number. You will need to have your debit card during the phone call. Easy PIN is available to use anytime, day or night, weekdays and the weekend
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SHAZAM FALCON FRAUD PROTECTION PROGRAM-FOR YOUR PROTECTION
If you receive a call, email or text from Shazam asking about your debit card activity, this may be because there has been a recent transaction(s) or activity on your account that appears to be fradulent and/or suspicious. They are wanting to verify that you are using the card and it has not been stolen. (NOTE: phone calls will be a live person, not a recording) Or, if you experience trouble using your card (such as a denied transaction(s) when you know your balance was more than the transaction total), your card may have a temporary block in place due to suspicious activity identified by the Falcon Fraud program. To inquire, call Shazam at (866) 508-2693 or contact us during normal banking hours at be (606) 593-5151., simply click here and start typing.
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PRIVILEGED STATUS ATM NETWORK
The Shazam privileged status network provides you with surcharge free transactions at any ATM bearing their logo. There are over 3,000 locations nationwide in over 20 states that participate! You can search locations by clicking here. Privileged Status
Questions concerning your debit card?
We have the answers! Click below to see our frequently asked questions list.
